CLIENT TESTIMONIALS
Exceptional professionalism led to exceptional result
Thank you to Julie and Rob Warnes of Lane and Place for the personal attention provided throughout the sale and auction campaign for 1 Oxley Avenue, St Ives.
After first meeting Julie and Rob I was confident they understood what we wanted to achieve as a result, and how we wanted to get there. Importantly, they engaged in regular and detailed discussions with us which gave us confidence in the process and relevant and current insight into the local real estate market.
Julie and Rob provided us with professional recommendations and advice which ensured the property was at its best throughout the campaign. Their support went above and well beyond the activities of marketing and sales, and they gave the same care and attention to our property as they would have with their own.
Further to that, Julie and Rob were always available, thoughtful and considerate throughout the process, including at some critical moments during the auction. Selling or buying a home can be such a stressful experience for both the vendor and the purchaser.
Julie and Rob worked in front of and behind the scenes to ensure everything went smoothly. That made all the difference and led to a happy outcome for everyone. I highly recommend Lane and Place and Julie and Rob to any prospective vendor. Great people, great agents!
Vendor - 1 Oxley Avenue, St Ives
Genuine and Trustworthy
Rob and Julie have worked tirelessly for our project, they have done their absolute best and have achieved an amazing result, we are very appreciative and grateful for their contribution and involvement in this project and will not hesitate to recommend them. Thank you so much Rob and Julie!
Vendor - 32 Waterhouse Avenue, St Ives
We are grateful to Rob and Julie for their patient assistance
Rob and Julie have excellent communication skills and professional knowledge. It was very pleasant to do business with them. We are grateful to Rob and Julie for their patient assistance in helping buyers solve various questions. We are very happy to have purchased this house and look forward to our next collaboration.
Buyer - 32 Waterhouse Avenue, St Ives
Professional, caring, and results-driven.
Rob and Julie were fantastic to work with! Their professionalism, market knowledge, and clear communication made selling our home smooth and stress-free. They went above and beyond to present our property beautifully and achieved a great result. Highly recommend!
Vendor – 3 MacArthur Street, St Ives
Professional and compassionate
We sold our home through Lane and Place (Julie and Rob Warnes) in August 2025. Our property appealed to a niche market, which we knew would be a challenge. Julie and the team worked tirelessly to attract the right buyers, showcasing the home’s best features, and ensuring every lead was followed up. They approached each prospective buyer with genuine compassion for their lifestyles and situations, creating real connections that were a joy to witness. They kept us informed about the stories and needs of those viewing the property, which helped us make confident decisions right through to the final sale which was secured before auction. I couldn’t be happier with the wonderful family who purchased our home, and I’m thrilled knowing it will be filled with laughter and love for years to come. Our own circumstances also called for sensitivity, and Julie made sure everyone involved felt comfortable, respected, and fully informed. She balanced gentleness with professionalism, and I couldn’t be happier with the choice we made in selecting Julie at Lane and Place. Thank you, Julie.
Vendor – 15 Cambourne Avenue, St Ives
Incredible team!
We purchased a home pre-auction that Rob and Julie were selling in St Ives, and I will definitely hire them if we are ever looking to sell. They helped us fall in love with the home - and boy are we in love!!
They were very flexible on showing us the home to our family late at night which was very important to us as buyers and got us more emotionally invested.
When times were stressful Rob was good at reminding us why we were doing the deal (and I'm so glad he did) and kept us in the process which ultimately led to a good outcome for his client but also we are so thankful for the outcome, we love the home and the street and the suburb and the fact that we can give our little girl a home :) !
The team has been super responsive - quick responses across all hours of morning and night (we exchanged contracts at 10pm on a Friday night!
They are honest people which, from a buyer’s standpoint, made us feel more comfortable with the process and allowed us to be open about issues that were concerns for us and on the negotiation day the team really tried to help us get comfortable with our concerns.
Genuinely just lovely people to deal with I feel that without their input we wouldn't be in the process of settling our forever home. For all their efforts and open, respectful engagement I would absolutely recommend them!
Buyer - 15 Cambourne Avenue, St Ives
Why would you use anyone else?
We had an exceptional experience selling our family home in St Ives with Rob and Julie Warnes. Initially we were unsure when Rob suggested selling off-market, but we were happy to be proved wrong! Rob achieved an outstanding result thanks to his professionalism, persistence, and strategic approach. His deep knowledge of the ever-changing market—particularly around the uncertainty of state planning rules—was invaluable. Rob guided us with honesty and clarity, always keeping us informed and confident in our decisions. His communication was prompt and transparent, and his negotiation skills were second to none.
We’re very grateful for Rob’s expertise and wouldn’t hesitate to recommend him to others. Julie and Rob are a fantastic team with complimentary skills. Julie’s attention to detail, organisational skills, and behind-the-scenes coordination ensured everything ran smoothly from start to finish particularly when we were getting close to exchange. We wouldn’t use any one else if we were selling in St Ives.
Vendor - 41 Waterhouse Avenue, St Ives
Experience, excellent communication skills, and detailed understanding of the local market
Rob and Julie sold my house recently off market while it was tenanted. They worked together as a seamless team, and achieved a great result for me with none of the stress I had been anticipating, and they respected the privacy of my tenant which was very important to me.
They know the St Ives area like the back of their hands and this local knowledge proved invaluable.
I was very comfortable with the quality of communication back and forth throughout the process, and was kept clearly informed along the way. When I had concerns or queries, they were acknowledged and addressed clearly and comprehensively.
It was clear to me that their combined expertise and experience and ability to work so well together was a major factor in the successful sale of my property, and I would thoroughly recommend them to other prospective vendors.
Vendor - 10 Waterhouse Ave, St Ives
They always keep buyers up to date with progress
Julie & Rob have been super helpful and patient throughout the whole buying process. They always keep buyers up to date with the progress and were always available to answer any questions we had. It has been a pleasure to work with both of them, the whole buying process was very smooth and professional.
Buyer 3/235 Pacific Highway, Lindfield
If only all agents were like you!
Rob was an absolute delight to partner with on the sale of a property. He is professional, proactive and very personable, would absolutely work with him again for potential future sales. Thank you Rob for all your hard work, if only all agents were like you!
Vendor - 85 Memorial Ave, St Ives
Above and beyond our expectations
We found Rob and the team to be very proactive in helping us secure our dream home! They went above and beyond our expectations to ensure a smooth purchase. Their attention to detail and communication was second to none, we would highly recommend them!
Purchaser - 36 Waterhouse Ave, St Ives
The entire process was seamless
We found Rob and team incredibly helpful and knowledgeable during our recent St Ives sale. He went above and beyond our expectations . The entire process was seamless with just the right amount of communication. Thankyou.
Vendor - 6 David Close, St Ives
They really made us feel valued
Rob and Julie were absolutely exceptional agents and went far beyond what's expected of them. Nothing was ever too much trouble and they really made us feel valued. They did a great job in securing the best price for us in a relatively tough market and kept us informed throughout the process. Would absolutely recommend to anyone looking to sell their property.
Vendor - 16 Laurel Chase, Forestville
Their knowledge of the market is first class
Rob and Julie Warnes did an amazing job selling our family home in St Ives. Their knowledge of the market is first class and when we had to relocate interstate at short notice, the service they provided when we were no longer living in our home, exceeded all our expectations. Not only did they assist with presenting our home, they also obtained quotes from contractors to ensure work was well priced and completed professionally. I have no hesitation in highly recommending Rob and Julie Warnes.
Vendor - 93 Hunter Avenue, St Ives
Trustworthy, responsive, and experienced
We can’t recommend Rob and Julie enough. From start to finish, they made the process seamless with constant communication, attention to detail, and true dedication. Rob’s tireless work ethic ensured we were always informed and well-positioned, while Julie’s strategic insight and coordination behind the scenes kept everything running effortlessly. Trustworthy, responsive, and experienced, they gave us total confidence every step of the way—exactly the kind of agents every vendor hopes for.
Vendor - 10 Wandeen Place, St Ives
They're a great team!
Rob and Julie made the process of selling our house so much easier, from start to finish. They were both extremely responsive, and nothing was too much trouble. Rob was great at keeping us informed at all times about buyers and sales strategies and worked tirelessly to deliver a sale. We were grateful for Julie's help in planning and coordinating the whole process, and liaising with the various services and trades. They're a great team!
Vendor - 4 Coree Place, St Ives
These guys don’t do the minimum, they get it done in style
We bought the property with Rob & Julie’s help so had no hesitation in using them to sell as well. They are a power couple who actually listened to us and acted fairly, honestly and respectfully every step of the way. When things got crazy Julie turned into beast mode which I loved as she supported us going above and beyond. These guys don’t do the minimum, they get it done in style. Will not hesitate to recommend or use again, they’re the best !
Vendor - 36 Waterhouse Ave, St Ives